“A happy customer is the best referral” cannot be a truer statement.
Read below and see what our customers have to say about our products and services.
Thank you so much, your customer service is above and beyond it has been a pleasure working with your company!
We had actually ordered cabinets from another company and that night went to Someone’s house who had your cabinets and they had not put our order in yet so we canceled and went with your company, so glad we did.
Great product-Great Service!
We have had an excellent experience in dealing with Solid Wood Cabinets, so far. The remodeling of our Kitchen is not yet completed, but the process of selecting, purchasing and receiving our delivery has been a very good experience.
Pommy was extremely knowledgeable, courteous and very helpful in assisting us in selecting and ordering the products that we needed for our project! The cabinets were delivered exactly when promised, by very careful delivery people and Celeste was fabulous in helping us with some very small issues in completing our order perfectly!
My opinion so far is that the value of the Solid Wood Cabinets is outstanding! The products and service that we have received are just as promised and expected!
We ordered our cabinets and received them with a few items backordered and one cabinet door was damaged, costumer service handled everything and I have a happy wife!
I want to thank the “Solid Wood Cabinets” company for the great buying experience I had with them this past February (2015). You never know what you’re going to get when you shop at a store you’re not familiar with but from purchase to delivery everything went very well. I was very pleased how everything turned out.
I purchased the “Society Hill” cabinets at their Woodbridge, NJ store. The store is well finished with various kitchen setups featuring different wood cabinet styles. Mike Schroeder was my salesman and I have to give him credit, he was very patient, knowledgeable and thoroughly professional. He produced computer generated drawings that gave me a good idea what my newly renovated kitchen would look like once complete. I didn’t experience any sales pressure at all and I felt very comfortable each time I was there. There were other reps at the store who I also found to be very nice.
I went several times to the Woodbridge store before I decided to buy from them. I’m located in New Rochelle, NY and I thought it might be a bit of problem buying in Woodbridge, NJ and then having the delivery made to my home, close to a 100 mile trip from their warehouse in Levittown, Pennsylvania. I had been shopping around and there were a couple of solid wood companies right in my general area that were decent in quality and very competitive in price. But in the end, I liked the look, finish and construction of the “Society Hill” cabinets. I found them to be superior and the price was right.
I enjoyed dealing with the “Solid Wood Cabinets” team very much from Mike Schroeder in sales, to Cindy in shipping, to the father and son team of Eric and Eric on delivery and finally to Francesca who followed up to made sure everything went well.
I wouldn’t hesitate to purchase from this company again. Thanks for a job well done!
Very Happy with our new cabinets!
Great company to work with! They look and feel great. We are getting many complements on the cabinets. We would recommend the company to our friends.
Customer Service is The Best
I called the service dept. about a door problem and before I could get upset about the problem she had it resolved. Now that’s customer service first class!
On October 29, 2012 we were severely damaged by Hurricane Sandy. As a result of this we had to replace many of the items in our home including our kitchen cabinets.
Although we live in Staten Island, New York we decided that we would purchase our cabinets in New Jersey. We searched on line and listed kitchen cabinet places we could visit.
The first cabinet place was not a good experience. It seemed disorganized and not very helpful. I was not comfortable with this organization and as we walked out I told my husband that we should just keep looking.
Our next choice on our list was the Solid Wood Cabinets company.
We walked in and I like the set up from the start. Each kitchen was set up beautifully where you could picture how it would look in our own home. We were met by a lovely employee named Alice Gitau who quickly came to our aid and offered to help us with any questions that we may have. She told us to take our time and look around and she would be available to help us when we were ready. She allowed us to explain to her what we had experienced in the storm and what type of kitchen cabinets we had in mind for our kitchen.
She took us around and showed us in detail the various cabinets and all the additional items we could purchase to make our kitchen just the way we wanted. She was extremely helpful and she let us take our time and she answered all of our questions.
She even designed a diagram of our current kitchen space and showed us how each of these cabinet examples would look in our kitchen. She added additional items to the diagram to accommodate all of our needs.
She made the process easy by giving us a step by step process so that everything would fall into place. This was important as Solid Wood’s granite supplier is a separate company that we would be dealing with to install our granite counters and sink.
We ended up purchasing not only the cabinets but the granite for the kitchen and island. We are very pleased with our new kitchen and we could not have gone through this process without Alice’s patience and assistance.
For this reason we would like to thank Alice for all her assistance. Our kitchen is now complete and beautiful. We have already recommended the Solid Wood Company and Alice to many of our neighbors, who may want to redesign their kitchens.
Thank you all,
Great Job, Great Salesman, Great Customer Support
When I first saw the billboard for Solid Wood Cabinets I was a bit skeptical. However, after working with our salesman, Mike Schreoder I can honestly say that I am totally satisfied. He worked closely with my contractor to ensure a proper install. We did have some minor issues with two components which were taken care of by Francesca at customer service who shipped out the two pieces very quickly and without question. Great Job Everyone!!!!
The people I have dealt with are professional. The salesman was caring, observant and knowledgeable. When I spoke / e-mailed office personnel, they were / are courteous, and knowledgeable also. A class outfit, altogether.
I have renovated multiple kitchens in the five houses I have owned in my lifetime. The cost was double compared to the Solid Wood Cabinets company. I wish I had known about these guys earlier. You will save a bundle, just make sure your measurements are right the first time around.
Our Compliments to Cindy Juillet
My wife and I wanted to take a moment to thank you both for a most wonderful experience that we had when we walked into your Plymouth Meeting showroom this past week. We took great pleasure sitting down with Cindy Julliet to design our new kitchen. I could tell right away that we were dealing with a professional with many years of experience. She took the time to painstakingly go over every detail of our kitchen design and make sure that every nuance was covered. Her careful attention to detail and pleasant demeanor are the reasons why we chose Solid Wood Cabinets over other vendors! We wanted to take the time from our busy schedules to recognize her for her many talents and the invaluable contribution that she provides your company as we hope you will too. Thank you again!
Excellent Customer Service
Had a few bugs to iron out, sent one wrong piece out of fifteen. It was a change-order and in the end they let me keep the wrong piece also, as it was probably cheaper than paying to get it back. Everything came in great shape, no damage. Everything fit nicely considering we did the computer layout in the showroom and not on site. Some of the doors / drawers didn’t close properly and they offered to send a tech out immediately to make adjustments. Overall, I’m happy!
The entire process was fantastic. From design to finished product, the process went like clockwork. Everything was done on time and everyone I dealt with was a professional. The value received from the Solid Wood Cabinets company would be very hard to beat. It transformed our kitchen and increased the value of our home.
Teresa Was a Great Salesperson
Teresa was a wonderful salesperson, we walked into Sold Wood Cabinets, never have been in there before, and we fell in love with a few displays, we had previous measurements of our kitchen and showed them to Teresa. She worked with us until we were completely satisfied. Cabinets were delivered on time and any issues we had were addressed promptly and courteously by Teresa and manufacturer. We would like to use Solid Wood Cabinets in the future for other rooms in our house.
Tremendous Designers, Excellent Customer Service
Shopped via the store in Woodbridge. Wife and I had a terrific consultation with Pamela Boone. She is a tremendous designer and was able to provide us with detailed floor plans and incredible insight/options for our new kitchen layout. Cabinets shipped on time. Any issues that may have arisen were handled immediately with a sense of urgency and expert care by our customer advocate Francesca Kacala. The cabinets themselves are made from a high quality material and the upgrades like the slow close feature on a drawer are included. I am extremely happy with this whole transaction as I was provided superior level customer care and support, while receiving a much higher quality cabinet product for a lower cost.
This is truly the dream kitchen I hoped for.
Prior to finding Solid Wood Cabinets, we went to a well known kitchen design store. There were many choices, various qualities and many decisions to make. In addition, the salesman drew up a plan showing the items I had requested. We did not pursue them because the wait time would be approximately 6-8 weeks and I was anxious to have it done sooner.
I found Solid Wood Cabinets on the internet and it was convenient to our home and stated delivery could be 7-10 days. The salesman at the Brick town store, Anthony, listened to my desires and went to our home to measure. His design included everything I wanted and more and the cost was half of the quote from the previous vendor. He was available whenever I called and made suggestions which he thought might help. Solid Wood Cabinets arranged a date for delivery and called the night prior and 2 hours prior to arriving. They were careful in setting the boxes as requested by our contractor.
The kitchen is beautiful and I feel fortunate to have had such a wonderful experience. I would and have recommended this to all who have been to our home.
Exceptional quality – Easy to work with
While shopping for kitchen cabinets, our first thought was, “We’ll just stop into Solid Wood Cabinets (SWC) in order to get a benchmark for price and quality”. We had no intention of buying our cabinets from here because we didn’t know much about them. But after many passes through other cabinet suppliers (and that is a big difference), we kept coming back to SWC. SWC not only supplies the cabinets but they also manufacture. The cabinets we kept comparing just couldn’t be beat without stepping up to something custom made – which meant a lot more money. Our salesman, Tim, in Moorestown is easy to deal with, no high pressure tactics, and most importantly extremely knowledgeable in the business. If you want to take the research out of your cabinet selection process, just read here. It was a no-brainer for us.
Thank you, it’s lovely, you came through for us! I had a party this evening and thought of you, the kitchen looks wonderful and your design skills combined with our vision provided a very useful space in what some might think would not have sufficed for a workable kitchen, we have had informal dinner parties for 10 in this area with everyone comfortable. I have hosted book clubs for 15 and all stand in the kitchen before retiring to our great room with ease and comfort. You we love!! And this is overdue 🙂 We are grateful and you are highly recommended!
Outstanding Customer Service
This was one of the best buying experiences that I’ve ever had. With the quality of the cabinets and the good sale price, we really didn’t consider any other dealer. Our salesman, Jim Lippert was very knowledgeable and patient. He made suggestions, but never tried to sell anything more than what we needed. There were no major issues with the cabinets. The guys making the delivery were very courteous and did a complete inventory with me. Everyone in customer Service was very pleasant, the service rep that I dealt with was Francesca Kacala, she was extremely helpful and accommodating. I don’t think she could have been any nicer. I was able to do the exchanges at the warehouse and she always made sure that my time spent there was minimal. At the warehouse, Justin who pulled the exchanges always took the time to look over and inspect every item with me.
The cabinets are in now, the granite was just installed today and the finishing touches will be made shortly. I am very pleased with everything. The staff’s professionalism and great customer service was very much appreciated. It made this project a good experience. Thanks so much SWC.
Attached are some photos of the Doerning Kitchen Renovation. Kurt Connor Construction has finished the installation, and we are ready to move into our new kitchen.
Your help in design and implementation were invaluable, and we are so happy to have worked with you. Take a look at the photos and you will see the immense change to our kitchen. We are so happy with the results!
Beautiful Kitchen Cabinets
I bought the Society Hill Cabinets with 42” wall cabinetry after planning it all out. Went to Whitehall, PA store and placed the order and agreed on the sales. After getting home went bed because I work a 12 hour night shift and was up for 20 hours. I woke up 2 am and went over the order and realized the sales Rep order 36” wall cabinets.
Was happy I found the error before delivery and went back to the store and cancel the order and place a new order for 42”. I could have my new cabinets within 7 days, but my contractor wasn’t available. While the cabinet was being installed the contractors inform me that I’ll need an electrician. Because a light switch was in the way and knew that I planned it out right and realized that one of the cabinets was 30’ wide and was supposed to be 24”.
Called my rep told her the problem and she told me that she would call me back. And I got the phone call later and was told not worried about the restocking fee that the company would waive the fee.
But all in all the outcome of my cabinets and kitchen are beautiful and would recommend to family and friends! I have an eat-in kitchen and while entraining at the kitchen table. If you need to open the fridge or oven people would have to get up and that’s why laid out and replace my old cabinets. My wife and I are both happy with our new kitchen and cabinets.
Thank you Solid Wood Cabinets for the beautiful cabinets.
Great cabinets that make the kitchen the center piece of our house.
I had shopped around looking at kitchen cabinets at all of the big box stores. I also had a quote of getting custom made cabinets. Nothing matched the quality and price that could fit into my kitchen budget. The solid wood cabinet company was exactly what we were looking for. I would recommend them to anyone looking to do a remodel.
One thing to remeber when do a kitchen is that the final outcome is very dependent on you skills . Don’t just think ” well Ill save thousands on quality cabinets by hanging them myself.” THATS NOT SO !!! Labor is the most important part of a quality job. They look outstanding with a showroom finish when done correctly.
Cabinets and Customer Service Recommended
The process of designing my new kitchen was good. Sales rep was helpful The quality of the cabinets and customer service was good.
I just received the replacement doors. Thank you so much.
I also want to thank you for the tremendous help that you provided us throughout the selection, design and installation of our kitchen cabinets. The process of deciding what to place where was daunting until you walk d us through it and helped us to understand all of our options.
We are so happy with the layout of our kitchen. Thank you so much again for the great job you did.
Great product great service
As a contractor we have used several other suppliers. High quality product especially given the price point. Looks like custom cabinets. Great selection allows semi custom designs. In stock so no time lost on job. Used these cabinets in my home.
The product is good. We installed a kitchen, also basement bar. Two of my sisters also installed kitchens. Usually mistakes are quickly rectified.
LOVE My New Kitchen!
I LOVE my new kitchen cabinets and granite countertops. I have been wanting to upgrade my kitchen for 10 years and it was very excited to pick out what I wanted. I was on a tight budget and my salesman Bob Chiarlanza, was very accommodating and understanding. Whenever I had a question he was always willing to help and he was very patient with me. Thank you Bob and Ed Allison (my installer) for all your hard work. I give them both 5 Stars and would recommend them to EVERYONE!!!!